Your online reputation is being built (or destroyed) 24/7 — whether you’re watching or not. Customers are leaving reviews, asking questions on your GBP, and posting about you on social media continuously. Manually monitoring all of this is impossible. Automation makes it effortless.
The Complete Reputation Automation System
Review Monitoring
n8n polls your Google Business Profile, Yelp, Facebook, and industry-specific platforms every 2 hours. Any new review triggers the workflow immediately.
AI-Powered Response Drafting
Claude reads the review, your business information, and your response style guide, then drafts a personalized response in under 10 seconds. You review it in a Slack message with one-click approve or edit.
Negative Review Escalation
Any review under 4 stars skips the auto-response queue and immediately notifies the owner with the full review text and a suggested resolution path.
Review Request Automation
Every completed job automatically triggers a review request sequence. We segment by service type and customize the message accordingly — a dental patient gets a different ask than a restaurant customer.
Typical Results
- Review response time: 2 hours average vs. 48+ hours manual
- New review volume: 3-5x increase within 90 days
- Negative review resolution: 70% successfully resolved before going public